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Services

Selling Online & Website Management

Whether you have a website or not, we've made it easy for you to sell your product online for less than you could have every imagined, in fact, if it dosent sell, you dont pay, aside from a low storage cost.

Over the past 7 years of selling online, we've fine tuned and combined our online skills and fulfilment services to offer you a combined online retail and fulfilment service, that we dont think you'll find anywhere else.  

Heres how it works....

We have developed several of our own online stores, ( See brand portfolio ) where we have complete control over products, sections, prices, pictures etc, through a powerful back office setup. We can also manage mailshots and newsletters specific to your own business or product.

All sites are fully secure through sage pay and lloyds TSB cardnet and able to take all major credit cards and paypal.

How this works is very simple - we agree a margin on the products you want to place online, we then with both of our marketing programs, begin to sell. At the end of each month we send you a sales summary of whats sold. all fully itemised, you invoice us, we pay you. We cover all P&P costs, the only cost you will have is storage of the goods with us. We can supply a direct sales order telephone line number, or have your exsisting number transferred to one of our lines where one of our operators will take telephone orders, if you not have a number we can get you a transportable 0845 number.Naturally there is an additional cost for that, if you require it. We can also supply you with a named PO box number, for postal orders.

All we need from you are details of your product, pictures and the product itself and we can start selling right away. don't forget - No sale - No fee

If you have a website but are not selling online this can save you thousands, with no setup or costly bank and secure payment charges, it also protects you from any retails supply issues, as many larger retails do not like the idea of their suppliers selling online.

Alternately if you have or will have your own website selling directly, we can offer fulfilment rates for pick, pack etc for your orders.

So we can cover all areas of fulfilment for you and have your services up and running within 24 hours of receiving your product information, pictures and of course the product itself.

All aspects of the site can be controlled by us admin login portal. This includes:

  • Highlight new products/promotions.
  • Add / Delete products.
  • Edit product descriptions/pricing.
  • Edit page text. *
  • Search engine optimisation.
  • Google ad words campaign management.
  • Mails shots and newsletters from mail manager software.

Once an order is placed on the client's website it is mapped through directly and securely to our order processing and stock control system where it produces a picking/delivery note, the order is then processed and dispatched within 24 hours.

Additional benefits include:

  • Full data capture and analysis via Google analytics.
  • E-mail tracking facility - e-mail all customers in database; then track when the e-mail was opened, how many times and see which pages were visited using hyperlinks in the mail.
  • Full reporting back of all order activity through bespoke reports in Crystal reporting.
  • Direct line telephone number for customer support.
  • Fully experienced online support customer services staff.
  • Cost benefits of outsourced operation.
  • Full understanding of retail web operations through ownership of own online retail businesses.

We manage a large number of online businesses with little or no involvement from clients, other than stock buying and costings. In many cases we offer a total management package where we also financially reconcile all monthly transactions giving customer purchase and sales information that might include margins and profitability, trends and emerging markets.

Any, part or all of these services are now availble to you, please contact me - Danny Jennings - on 01371 877287 for more information and a detailed offer.

 

Focus Group, Unit 3, Oak Industrial Park, Chelmsford Road, Great Dunmow, Essex, CM6 1XN

Tel: +44 (0) 8458 887 887   Fax: +44 (0) 1371 878 407   Email: sales@f2uk.com

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